Shipping Times & General Information
Last Updated: 10/23/2025
⚠️ Important Notice
Due to high order volume, processing and shipping times are temporarily extended. Normal fulfillment times will return soon.
We appreciate your patience and continued support of 3KEYZ Tactical.
? Estimated Processing Times (Non-FFL Items Only)
These timelines apply to all non-serialized products sold by 3KEYZ Tactical:
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Miscellaneous Parts & Pre-Builds: 10–14 business days
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Unassembled Uppers & Build Kits: 10–14 business days
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Assembled Uppers: 10–14 business days
Note: These are estimated processing times, not guaranteed. Times may vary based on order volume, warehouse workload, and holiday seasons.
? Shipping Information
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Orders are processed and shipped Monday through Friday
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No shipping on weekends or U.S. postal holidays
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Tracking information is emailed automatically once your order ships
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Larger orders may experience longer processing times
? Order Date Matters
Shipping time frames begin based on your order date.
Orders placed during peak seasons or major sales may take additional time to process.
? Customer Support
If you have questions about your order or need assistance, please contact our support team through the Contact Us page.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.